The administration of Three Rivers Hospital is committed to promoting and fostering a positive work environment. We encourage our employees to actively participate in the growth and development of our facility and encourage pursuit of professional excellence. We believe that support of the continued dedication and focus of individuals creates the best opportunities for the whole team to achieve our goal of the highest level of patient care and satisfaction.

CHIEF EXECUTIVE OFFICER  (CEO)
Scott Graham   509.689.2517  ext. 3340

Scott Graham was born and raised in a rural area in eastern Utah, graduating from the University of Utah with a bachelor’s degree in psychology in 1986. He graduated from Eastern Washington University with a master’s degree in psychology. For 15 years, he worked as a mental health professional at Sacred Heart Medical Center and later at St. Luke’s Rehabilitation Institute in Spokane. In 2000, Scott began his career in administration at St. Luke’s and eventually became Chief Operating Officer in 2008. In 2009 he was recruited to work at Coulee Medical Center, first as the Chief Operations Officer and then as Chief Executive Officer in 2010. Scott also spent two years in El Salvador, where he learned Spanish.

Scott is the current president of the Association of Washington Public Hospital Districts and is active in the Washington State Hospital Association, having recently served as a member of its board of trustees and as the Columbia Basin Council President. The Chief Executive Officer oversees all the directors and their departments within the hospital and answers to the Board of Commissioners. Married for over 30 years to Carlleen, he and his wife are the proud parents of three daughters, two of whom live and work in Spokane and one who lives in Seattle with her husband and two children.

CHIEF OPERATING OFFICER  (COO)
Melanie Neddo   509.689.2517  ext. 3342

Melanie Neddo graduated from Eastern Washington University with a bachelor’s degree in Business Administration. For the past 10 years, Melanie has worked in healthcare beginning at Coulee Medical Center as the Clinic Manager, then moving to the Director of Quality position. Melanie has been the Chief Operating Officer at Three Rivers Hospital since July 2014. Melanie is a member of the American College of Healthcare Executives and the National Association for Healthcare Quality. Over the past three years, Melanie has received extensive training in the Lean Methodology through Virginia Mason and Joan Wellman and Associates. The Chief Operating Officer oversees hospital quality program, information technology, facilities, pharmacy, clinic, radiology, lab, dietary, and utilization review.

CHIEF NURSING OFFICER (CNO)
EXECUTIVE DIRECTOR of PATIENT CARE
Gretchen Aguilar
, RN    509.689.2517  ext. 3341
Gretchen Aguilar graduated from Wenatchee Valley College North with honors as an LPN in 2002, continued her schooling and again graduated with honors as a Registered Nurse in 2003. Her nursing career began at North Valley Hospital as an LPN in 2002 and then as RN in 2003. Initially hired at Three Rivers Hospital as a night shift Intensive Care Unit (ICU) nurse in 2004, Gretchen moved to a day shift ICU/ER nurse position, then on to a day shift charge nurse, and then returned to night shift again — this time as charge nurse — in 2008. In 2011, she was appointed interim Chief Nursing Officer and was soon hired as the Executive Director of Patient Care and Chief Nursing Officer. Gretchen’s duties include overseeing several Three Rivers Hospital patient care departments including acute care, emergency room, labor & delivery, and OR/surgery. Married to Sergio with three sons and one granddaughter, Gretchen lives in Malott.

CHIEF FINANCIAL OFFICER (CFO) 
Jennifer Munson 
   509.689.2517  ext. 3344
Jennifer began her career at Three Rivers Hospital in 1998 as a registration clerk. While continuing her education, she worked in radiology as a clerk, a transcriptionist in the health information and accounts payable departments, then as a fiscal assistant in payroll. She was promoted to Chief Financial Officer in 2007. She earned a bachelor of science in technical management with an emphasis in accounting. Jennifer and her husband Daniel, along with their daughter, Taylor, live in Bridgeport and enjoy spending their spare time at their vacation property in Conconully.

DIRECTOR of HUMAN RESOURCES
Anita Fisk 
   509.689.2517  ext. 3343
Anita Fisk was born and raised in South Dakota. She spent 11 years in human relations, six years with a publishing company and five years in the health field in Nebraska before moving to North Central Washington. In July 2009, Anita began her job at Three Rivers Hospital as the human resources generalist. Her responsibilities include providing the best possible working environment for employees, working with applicants for hospital employment, and orientation and training programs for new employees, as well as helping them settle into their jobs. She also coordinates and manages employee benefits, mentors supervisors’ management skills and builds employee morale. Married with two children and three grandchildren, Anita lives in Omak with her husband, Greg.